US-based dental claims & billing

The connection between your dental care and your insurance benefits.

Cielo Health is the link between patients, dental clinics, and US insurance. We handle out-of-network claims, billing, eligibility, and the full patient journey — including care across the border.

US-based operation Operates as a HIPAA Business Associate Claims processed on the provider's behalf Cross-border & dental-tourism expertise
Who we help

One connection point for everyone in the claim.

Whether you're a patient chasing a reimbursement, a clinic welcoming American patients, or a US practice drowning in billing — Cielo sits in the middle and keeps it moving.

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Patients

Get the benefits you paid for

Treated out-of-network — including abroad? We file your dental insurance claim, code it correctly, and follow up until you're reimbursed.

Clinics receiving US patients

Welcome insured American patients

Treat US patients with confidence. We verify eligibility, prepare and submit claims, and coordinate reimbursement on the provider's behalf.

US dental practices

Outsource your revenue cycle

Cleaner claims, faster follow-up, fewer denials. Hand off billing and collections so your front desk can focus on patients.

Services

More than billing — the whole patient connection.

The slogan is the model: Dental Connect. We're the operational channel between provider and patient, end to end.

Dental insurance claims

Out-of-network claim preparation, CDT coding, ADA forms, submission, and appeals.

Billing & revenue cycle

Full RCM for US practices — posting, follow-up, denials management, and payment tracking.

Eligibility & benefits

Fast, fully electronic verification of coverage and benefits before treatment begins.

Patient coordination & transportation

Airport-to-clinic and border transfers coordinated so patients arrive on time and stress-free.

Bilingual call center

One point of contact in English and Spanish, connecting patients, clinics, and payers.

Cross-border support

Specialized in US patients receiving care along the US–Mexico dental corridor.

The cross-border journey

From the airport to a handled claim — one connected path.

For patients traveling for care, Cielo coordinates every step so nothing falls through the cracks.

Arrive LAND AT THE AIRPORT Transport WE PICK YOU UP Treatment GET YOUR CARE Claim handled WE FILE & FOLLOW UP
How it works

From first call to paid claim.

A clear, four-step path. You stay informed; we do the chasing.

01

Connect

Call our center or send the form. We confirm what you need.

02

Verify

We confirm eligibility and benefits electronically — no waiting on hold.

03

Submit

Claims prepared, coded, and filed on the treating provider's behalf.

04

Follow up

We track, appeal, and chase payment until the claim is resolved.

Why Cielo

Built US-based. Built for the border.

  • US-based operationAn Arizona company serving American patients and the providers who treat them.
  • One bilingual point of contactEnglish and Spanish call center that connects every party in the claim.
  • Compliance-firstWe operate as a Business Associate under HIPAA — never as a provider.
  • Cross-border know-howDeep experience with dental-tourism patients and out-of-network claims.
Talk to us

Not sure where your claim stands?

Tell us what happened and we'll tell you exactly what can be recovered and how Cielo can handle it for you.

Request assistance →
Contact

Let's connect your claim.

Call us or send a quick request. A bilingual specialist will get back to you.

Call our center

(928) 683-5722

Mailing address

4539 N 22nd St, Ste R
Phoenix, AZ 85016

Hours

Monday – Friday · Bilingual support (EN / ES)

What happens next

  1. We call you back — in English or Spanish.
  2. We review your claim, clinic, or billing need.
  3. You get a clear plan and a quote, with no obligation.
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